Note: Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them. C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe.C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe.C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe.C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe.C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe.C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe.If it does resolve the problem, make sure to add the following executables as exceptions to your firewall: We recommend removing any third party firewalls temporarily to see if this resolves your issue. Using a third party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. Under each Network location, select the Turn off Windows Firewall option.
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Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step).
If the connection issue is fixed after removing or disabling your firewall, make sure to manually add our products as exceptions to the firewall and try again. Note: This process is only for troubleshooting. Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it. Connect directly to your modem or router with an ethernet cable to eliminate this possibility and have the fastest connection possible. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Wireless connections are not as stable as a wired connection. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.
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Receiving an error code using the Epic Games Launcher.Unable to download or update games in the Epic Games Launcher.Unable to login to the Epic Games Launcher.Some things that may occur if you're having trouble with your connection: This could happen while attempting to login to the Epic Games Launcher or while you're playing Fortnite. A connection issue is anything that prevents you from being able to use the Epic Games Launcher or any other Epic Games product.